Privacy Policy

Voyage Behavior does not collect information that personally identifies you unless you choose to provide it to Voyage Behavior (for example, Web pages that allow you to register for a webinar, complete an online application, or send an email message). The personal information you submit is shared only with those people at Voyage Behavior who need this information to respond to your question or request, and as otherwise permitted by law to allow Voyage Behavior to operate our business or comply with applicable laws.

As used in this Privacy Statement, personal information does not include information protected under HIPAA or applicable state laws, which is protected as described in the section “Health and Medical Information” above.

Voyage Behavior collects information that does not personally identify you for various purposes (for example, website usage, traffic patterns, site performance, and related statistics based on your visits to our website).

Voyage Behavior collects some of this information using persistent “cookies” to recognize repeat visitors and gather general information about how the site is viewed. Voyage Behavior also collects and logs the IP address of each visitor to gather aggregate data on visitors to our site. Keep in mind that neither cookies nor IP addresses are used to collect any personal information from you.

Voyage Behavior uses third-party tracking technologies, including Facebook Pixel, Meta Pixel, and Google Analytics, to collect data on website usage and improve our marketing efforts. These tools help us understand how visitors interact with our website and enable us to deliver targeted advertising across various digital platforms. Information collected through these tracking tools may include IP addresses, device information, browsing activity, and interactions with our website.

You can manage your cookie preferences or opt out of certain tracking by adjusting your browser settings or using tools provided by Facebook, Meta, and Google.

Most email does not provide a completely secure and confidential means of communication. It is possible that your email could be viewed inappropriately by another Internet user. If you choose to provide us with your email, any misaddressing may result in others intercepting, altering, forwarding, or using the information without authorization. If you wish to keep your information completely private, you should not use email.

At times, a representative from Voyage Behavior's website may wish to deliver information to you via email. In addition, Voyage Behavior's Marketing and Communications Department may occasionally distribute news and announcements via email. Please note, Voyage Behavior does not sell, trade, or otherwise share our email lists with others. You may remove your name from any list you have registered for using our website’s established method.

If you receive email at work, your employer may have the right to save and read your email; similarly, your Internet service provider may have the right to save and read your email. If you share your email account, others may view your emails. Email can be used unknowingly to spread computer viruses.

By providing your mobile number and opting in to receive text messages from Voyage Behavior, you are consenting to receive SMS communications related to your care, appointments, billing, or practice updates.

These messages may include:

- Appointment reminders and confirmation requests.

- Important updates about your provider or services.

- Billing and payment notifications.

- Requests for feedback or patient satisfaction surveys.

Message frequency may vary depending on your interaction with the practice. Standard message and data rates may apply based on your mobile carrier plan. You can opt out of further SMS messages at any time by replying STOP to any text message you receive. Reply HELP for more information.

We do not share or sell your mobile number or SMS opt-in status with third parties for marketing purposes. Your number is used strictly for communications related to your healthcare and our services.

All patient information communicated via SMS is handled in accordance with HIPAA guidelines to protect your privacy. However, please note that SMS is not a secure form of communication and may be intercepted or accessed by third parties. For sensitive information, we recommend contacting us by phone or through HIPAA-compliant email.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Voyage Behavior uses third-party tracking technologies, including Facebook Pixel, Meta Pixel, and Google Analytics, to collect data on website usage and improve our marketing efforts. These tools help us understand how visitors interact with our website and enable us to deliver targeted advertising across various digital platforms. Information collected through these tracking tools may include IP addresses, device information, browsing activity, and interactions with our website.

You can manage your cookie preferences or opt out of certain tracking by adjusting your browser settings or using tools provided by Facebook, Meta, and Google.

Voyage Behavior's website contains links to other websites that are not managed or controlled by Voyage Behavior. These links are provided for your convenience only. Voyage Behavior does not review, endorse, or take responsibility for the content of these other websites. Voyage Behavior bears no responsibility for the content in any linked websites—whether Voyage Behavior provides a link or a third party links to Voyage Behavior's website. 

If you decide to access any of the third-party sites linked from Voyage Behavior's website, you do this entirely at your own risk. It is up to you to take precautions to ensure that the third party you link to is free of computer viruses, worms, Trojan horses, and other items of a destructive nature. If you choose to access such sites, you are subject to the privacy policies of those sites.

Voyage Behavior's website is not intended to attract or collect information from children under the age of 13, unless they receive verifiable parental consent. If you think Voyage Behavior has collected personal information from a child under the age of 13 through this website, please contact Voyage Behavior immediately.

Unless otherwise stated, you may print or download information from Voyage Behavior's website for personal, noncommercial use only. You must, however, identify the source of the material and include a statement that the materials are protected by copyright law.